Appcues

Just say NO to blank empty states. 👉 Say yes to this perfect empty state template from PLG advisor Yaakov Carno instead: https://lnkd.in/dqmGzpnZ

⚠ Resist the urge to disrupt users with feature announcements ⚠ If they're logging into your product, they've got a specific job to be done. Unexpected interruptions may temporarily boost feature awareness, but you're training users to disrupt notifications. 👉 A better strategy is to let your customers decide when to check out new features. That's exactly what AWeber's "What's New" button does—empowering users to explore at their own pace. https://lnkd.in/gX8GiDuY

Nailing a good product walkthrough is tricky. Too long = Lose users Too short = Users miss key product info Too flashy = Distracted users Too boring = ✌️Users on Reddit These 4 companies ace their walkthroughs—and we've broken down how you can do it, too: https://lnkd.in/g5KxjidF

We're work-from-home Moms, of course we've mastered the art of multitasking. 😅 To the moms who juggle Zoom calls and toddler tantrums, who've perfected muting just in time, and seamlessly switch between slide decks and bedtime stories—we celebrate you! Thank you for bringing your unstoppable energy to our team. 💪 We're not sure how you do it, but we're so glad you do. Have a wonderful Mother's Day! 👩👧👦

If you've ever found yourself drowning in one-off processes to request case studies, we've been there! And our Customer Enablement Manager Miranda Johnson created a repeatable framework to scale your case study program. Grab her template that includes: ✅ Interview questions to guide your conversation  ✅ Email invite w/ a bulleted list of what to convey to customers  ✅ Long-form writing template to help you write a compelling story https://lnkd.in/gA4EgPkE

Here’s something we can all agree on: User feedback is *everything* But getting solid survey responses can feel like herding cats. 😺 Here's where in-app surveys come to the rescue. 👉 Engaging users with surveys is way easier when they're already active in your product. Want proof? Lashona Boyd, MBA Boyd from Mitratech Circa saw their NPS responses skyrocket by 370% QoQ with an in-app survey approach. Curious how she did it? Check out her full story here: https://lnkd.in/deYKy9c8

PSA: Low free-to-paid conversion kills product-led SaaS companies ☠️

Here's why we crowned Privy's onboarding our Inspiration of the Week: ✅ They nail personalizing the experience. ✅ They ask up-front questions to zero in on a user's priorities. ✅ They empower customers by providing self-directed options.   ✅ They avoid overwhelming users by limiting choices to 3-5 optimized paths. Shout out to their Customer Success Manager Ruben Cruz-Alvarez for breaking down their success for the rest of us! 

One way to actually do "more with less"? A simple in-app survey. Get feedback. Get conversions. Get yourself closer to hitting your quarterly goals. Tune into how Stefanie Brown did this for Crowd Content: https://lnkd.in/gKitaswd

You can’t risk losing the deals you close to bad onboarding. And onboarding best practices totally depend on who the new user is. That’s why we’ve curated a killer list of the top 11 onboarding examples that actually work. And we’ve dissected what makes each tick—just for you. 🔗 https://lnkd.in/gbgsDHXy