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APPCUES VS. CHAMELEON

Appcues does more for product-led orgs

Appcues is the single best solution for onboarding new users and driving product adoption (without a developer). We're committed to making our product easy to use, so you can design beautiful experiences and target the right audiences—with a few clicks, and no code.

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Easy to use
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Advanced targeting
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Detailed reporting
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Two-way integrations
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Over 1,500+ product-led brands trust Appcues
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4.7/5 on G2
Based on 181 reviews
 
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4.8/5 on Capterra
Based on 101 reviews

 
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Chameleon 

 

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4.4/5 on G2
Based on 96 reviews
 
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4.1/5 on Capterra
Based on 7 reviews
 
 

Why choose Appcues vs. Chameleon?

Can’t both tools deliver in-app product experiences for my business? Yes. Ultimately, you can reach the same destination with both tools, but the journey to get there will look a lot different. Appcues is both easier to use and more reliable. And it’s designed to scale with your business through critical features like enhanced segmentation and targeting, robust analytics, expert resources, and next-level customer support.

 
Appcues logo
Gradient purple checkmark Available for native iOS, Android, Flutter and React Native apps
Gradient purple checkmark Industry leader on product-led growth
Gradient purple checkmark Consistently rated easier to set up and use
Gradient purple checkmark Empowers non-technical users with code-free design and audience targeting
Gradient purple checkmark Two-way integrations with your existing analytics solution, CRM, and marketing automation tools
Gradient purple checkmark Regular release of new product and feature offerings, including native mobile coming soon
Gradient purple checkmark Reliable tool with an established customer-base, brand reputation, and expert industry leadership
Gradient purple checkmark Comprehensive support documentation alongside a team of world-class success managers

Chameleon 

x Does not support native mobile apps
x Limited low-code targeting and segmentation capabilities
x Customers report the user interface as clunky
x Regular product issues including lags and bugs
x Minimal support documentation
x Lacking responsive support and success teams
x Missing structured and responsive support and customer success programs
x Pricing model is based on Monthly Tracked Users vs. Monthly Active Users causing customers to spend budget on inactive users
 
 

Don’t take our word for it 😉 

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“Chameleon was causing a slow-down of our platform performance. And the actual flow administration proved to be quite complex and cumbersome. Since switching to Appcues, the speed and administration make all the difference. The interface and capabilities of Appcues are much easier to use so the process from idea to execution is very short.

Another game changer is that we have a CSM connected to our account. Ruben has been a huge help in getting the most out of Appcues. We most often work with very tight deadlines and it means a lot to have a direct line who always helps us find a solution to what we have in mind.”

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Maja Steffensen

Product Marketing Manager

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Beautiful product experiences – designed effortlessly

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Use our drag-and-drop Appcues Builder to design branded, personalized experiences that feel native to your product.
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“Appcues is a breeze. From the easy way to install and get ready; to its UI, UX, documentation, customer support, and integrations. Appcues Is very intuitive with a really good visual approach.”
 
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Chameleon

“Very slow UI. it takes very long to perform basic tasks.”
 
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Two way integrations with the  important tools in your tech stack.

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Create seamless user experiences across all of your channels.
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Real-time integrations with HubSpot, Marketo, Salesforce, Zendesk, and more.
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“The granular targeting supported by Appcues is tremendous; you pass a wide variety of user attributes to Appcues and use that to segment your user base with enterprise level precision.”
 
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Chameleon

“App can be buggy sometimes, and UX of reporting + segment building could be improved.”
 
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Robust analytics for reporting a complete picture

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Create reports to track your most important metrics, then save them to a dashboard for convenient reporting and analysis.
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Two-way integrations with Heap, Mixpanel, and Amplitude for deeper analytics and insights.
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“Great analytics - I love the ability to see the percentage of users who work through a flow, it shows us what is successful and what isn't.”
 
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Chameleon

“One of my biggest qualms with Chameleon is their lack of analytics. They do have the most basic analytics; however, when you want to drill down on data, the feature is not there.”
 
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Customer support and expert-crafted resources designed to help you be successful

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Our team will create an onboarding program tailored to your organization and a dedicated Onboarding Manager will help you work through a strategic plan with clear milestones and success metrics.
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Get the responsive, expert support you need to iterate and experiment quickly—no matter your timezone!
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Confidently reach your goals with trusted resources, like our Webinar Series, Product Adoption Academy, PLG playbook, Made with Appcues, and more.
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“We also really enjoy the support we get from the customer success team at Appcues. They’re some of the best CSMs we’ve worked with.”
 
“I've learned so much from Appcues’ resources & have begun to align our customer groups with their product-led growth wheel.”
 
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Chameleon

“The customer support is nonexistent.”
 
 
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Trusted reliability where you need it most

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Realize value faster with easy setup and launch–no roadblocks or hurdles.
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Appcues has a 2020 SOC 2 Type II report covering Trust Services Principles of Security, Availability, and Confidentiality with no exceptions.

Outgrown Chameleon? We make it easy to switch.

Are you a Chameleon customer that’s over the bugs and long lag time? Our team makes it easy to transition to Appcues. We will partner with you every step of the way to make sure you and your team are set up for long term success.
 
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YOU'RE IN GOOD HANDS

 

350 million

users reached

1.7 billion

experiences delivered

335 billion

events processed